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Cookie policy

Last updated 2026-11-04.

A cookie is a small text file saved by your browser. We use the fewest cookies the service needs to work, and nothing for advertising or cross-site tracking. The cookie consent banner at the bottom of the page lets you accept or decline non-essential cookies (we currently use none).

Strictly-necessary cookies (always set)

These two are the only actual cookies the service sets. Everything in the next section is browser storage, which is a different mechanism.

  • connect.sid (dashboard) · session cookie that keeps a signed-in shop owner / agent logged in. HttpOnly, SameSite=Lax, and Secure whenever the page was served over HTTPS. Expires on sign-out, or 30 days after your last request (the window slides forward each time you use the dashboard).
  • yamam_lang (public site) · remembers your language choice (English / Arabic). SameSite=Lax, 1 year.

Browser storage (not cookies)

These are stored by your browser under localStorage and sessionStorage. They are never transmitted to us the way a cookie is: they stay on your device and are read only by the page itself.

  • sessionStorage.tpc_sid (shop sites, set by the chat widget) · a per-tab anonymous id so a shopper's messages in one browsing session join into one conversation. Cleared when the tab closes.
  • sessionStorage.tcp_session_<botId> (shop sites) · the chat the shopper is currently having, so they can scroll it after a page reload. Cleared when the tab closes.
  • localStorage.tpc_bubble_pos (shop sites) · where the shopper dragged the chat bubble, so it stays put on the next visit. Co-ordinates only.
  • localStorage.yamam_cookie_consent (public site) · remembers whether you accepted or declined the consent banner.

Third-party cookies

When a shop's bot renders a product card from Shopify, the shopper's browser loads an image from Shopify's CDN; Shopify may set its own cookies on their domain under their rules. We don't share identifiers with them.

Managing cookies

Clear the banner's choice from your browser's site settings and reload to see the banner again. Disabling strictly-necessary cookies will break sign-in; your browser's settings explain how.

Changes

If we add a new cookie we update this page and reset the consent banner so you can review again.